Q1: Where is your factory?
A1: Our factory locates in Foshan City, GuangDong Province.
Q2: Do you accept small orders?
A2: Yes, we accept small order and treat it with same quality control standard
Q3: Could you do OEM for me?
A3: We accept OEM orders, please provide us your drawing. We will offer you prices and make samples for you once your approval.
Q4: Could you offer customized design for me?
A4: We have experienced designers, they will follow your concept to do customized design for you.
Q5: How long of your sample leadtime and production lead time?
A5: For samples with existing mold, our sample leadtime is 7days, and production leadtime is 30days. But the leadtime will be 3~5days longer in peak season.
Q6: Could you send me free samples?
A6: Sorry, some samples are free, but some of the charges are required, sample cost charged by no stocks, new samples, high value samples etc.
Q7: How fast I can get the quotation?
A7: We usually quote you within 24 hours once we get your inquiry.
Welcome to add our WhatsApp / WeChat / QQ for timely communication about the details, this will help us count out the price in a short time.
Q8: This is my first time to import from China, how can I get the goods?
A8: For small quantity orders, we recommend to deliver by FEDEX, DHL, TNT express, etc. As we have VIP discount to help you save freight and time.
For normal orders, goods are delivered by sea, but some customers request to send by air if they make a urgent deadline on the order.
Q9: How about your payment term?
A9: We prefer T/T with 30% deposit, balance should be paid off before goods delivery.